Support

We're Always Within Reach

Have a question about your app, billing, or what's next? Whether you're launching or scaling, The AppConcierge is here to help without the tech talk.

Priority Phone/Text

Your dedicated concierge line for urgent support.

(Pro+ Plans)

Email Us

Responds to all inquiries within one business day.

Mail

Book a Session

Live 1:1 onboarding and walkthrough support.

Book Now

What to Expect During Setup

SteP

1:

Share your website and brand info

SteP

2:

We build and configure your mobile app

SteP

3:

You preview and approve the experience

SteP

4:

We publish to Apple & Google Play

Need help gathering your assets?

View details

We're Always Within Reach

Have a question about your app, billing, or what's next? Whether you're launching or scaling, The AppConcierge is here to help without the tech talk.

Email Us

Responds to all inquiries within one business day.

Mail

Book a Session

Live 1:1 onboarding and walkthrough support.

Book Now

Priority Phone/Text

Your dedicated concierge line for urgent support.

(Pro+ Plans)

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Want to Add New Features?

Whether you want to add push notifications, a loyalty system, or integrate with your booking tools, we're here to grow your app with your business.

Submit a Feature Request

We Handle All the Tech—So You Don’t Have To

We turn your existing website into a fully functional mobile app—iOS and Android included. If you don’t have a website or need something custom, we can also design and build your mobile app from scratch.
Not at all. This is a white-glove, done-for-you service. We handle the tech. You just approve and launch.
We publish to both the Apple App Store and Google Play Store. Your app works on most modern smartphones and tablets.

Most modern websites (WordPress, Wix, Shopify, Squarespace, etc.) can be converted. If your site is mobile-friendly, it’s a great fit.
It will follow your website’s branding, layout, and content, but with enhanced app features like navigation menus, native loading, and push notifications.
Yes—if your site has those features, your app will too. We can also integrate mobile-specific upgrades like one-tap calls, forms, loyalty programs, and more.
Most website-to-app builds are completed within 7–14 days, depending on complexity and content readiness.

We turn your existing website into a fully functional mobile app—iOS and Android included. If you don’t have a website or need something custom, we can also design and build your mobile app from scratch.
Not at all. This is a white-glove, done-for-you service. We handle the tech. You just approve and launch.
Always. We provide design previews, test builds, and revisions as needed before anything goes live.

Yes. Whether we convert your website or build a custom app, the final product is your
It will follow your website’s branding, layout, and content, but with enhanced app features like navigation menus, native loading, and push notifications.
Yes—if your site has those features, your app will too. We can also integrate mobile-specific upgrades like one-tap calls, forms, loyalty programs, and more.

Yes — we’ll guide you through creating your own Apple and Google accounts. This ensures your app is published under your business name, keeps you in control of your listing, and meets the latest App Store and Google Play requirements. Don’t worry — The AppConcierge will walk you through the process step-by-step.
We handle the submission process and fix anything needed for approval at no extra cost.
Yes! Just send us your changes—we'll handle the update and resubmit it for you.
Yes, all plans include basic support. Custom support plans are available if you need ongoing updates or features.

Security You Can Trust

All user data is encrypted and secured using industry-standard best practices.

We never share or resell your information.

Hosting is managed by trusted infrastructure partners with 99.9% uptime.

Let’s Talk

We’re not some faceless software tool. We’re your on-call app partner. Drop us a message, book a session, or shoot us a text, we’re ready when you are.